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Patch Question: What's Your Opinion on LIPA's Response to Irene?

Did the utility company operate to the best of its ability following the storm?

It's been almost a week since Irene touched down on Long Island, bringing down tress and powerlines, and leaving close to half a million residents without power. 

Some in Commack are still waiting to get their power back, while others continue to clean debris from their property.

LIPA said it's been working around the clock to restore power and the company estimates it will have power restored to all residents by the end of the weekend.

What's your take on how LIPA responded after the tropical storm?

Larry Richards September 04, 2011 at 01:22 PM
I own a little generator. I bought it when I built the house 31 years ago. I never took it out of its carton because in all that time electrical outages were only 1-2 days in duration. I had to take it out of the box and make it work this time 5-1/2 days was the longest wait ever. LIPA failed this time. You couldn't talk to anyone. You'd leave messages but I didn't get a single text message on my cell phone or a voice message on my regular phone as a reply - nothing. I saw 7 out-of-state trucks along the road 6 of them doing nothing and only 1 truck doing work - I went over to them and asked what about my street? They said they were waiting for instructions. Waiting. LIPAs internal communication with their crews was spotty at best.
Dan Bod September 04, 2011 at 01:35 PM
Horrible!!! Why did it take 148 hours (6 days, 4 hours) to get us back to normal? That is an insane amount of time to come here, take away a fallen tree, and repair a wire. Obviously, we were put on the backburners for nearly a week. They didn't have their act together!!! Twitter: http://Twitter.com/CommackNews
Lipasucks September 04, 2011 at 03:35 PM
http://www.lipalies.com/
Annie D. September 04, 2011 at 05:19 PM
Whether LIPA "outdoor guys" got the power on right away or not...I send out a "Thank You!" to them. We had a real mess out there and they did they best they could under the situation. Should LIPA management make sure communication is stepped up few notches and there is better organization of clean-up with the town...yes, they should, so the community stops blaming the hardworking guys on the outside trying to help us!!
william moodhe September 05, 2011 at 11:48 AM
wait 6 days 11 hours for power. Kept calling about downed pole in area. when crew from Indiana came by Friday night they new nothing about the pole. They were just driving around the area looking for problems. About forty homes on Hayrick Ln, harvest and plowboy were all calling about no power and no one we called told crews about the pole? a local (unnamed)neighbor who works for lipa part time drove by our area and said hey this area's light are out let me make some calls. Unbelievable. Then we found out an insulator was put on line to cut power until pole was fixed. but the pole was not reported by the crew that put on the insulator. The insulator was put on a block away from the pole, so plowboy and hayrick loop up to pole could have had power on Monday. The pole was leaning weeks before the storm and our unnamed LIPA resident told us the ticket to fix pole before the storm was LOST. Needless to say I got my generator Friday night and the next time my power goes out i will not be waiting for a day or two to start that bad boy up.
william moodhe September 05, 2011 at 12:11 PM
yes the crews were outstanding and the island was a mess. but for 6 days and 11 hours my whole area called and called about no power. For 6 days we got no answers or different answers everyday about what was going on. From you have to understand the area is a mess to a crew will be in your area at 12:30 and the best was the calls telling us our power was back on 2 days before it was.
Ivan September 05, 2011 at 01:44 PM
I think we all need to give them a break. They were of course expecting this to be a mess. And sure the communication could have been much better. But, I think under the circumstances they did the best they could. They did the right thing in getting businesses and shopping centers back up and running first. Than attack the residential neighborhoods. Considering (dont quote me as I am going off memory) about 60% or more of people were without power I think they handled as best they could.

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